Privacy Policy

Last updated: 14 November 2026

This policy explains what personal information Adorn ("we", "us") collects when you use the Adorn website and app at adorn-ai.com (the "Service"), how we use it, and the choices you have. If you have questions, write to hello@adorn-ai.com.

Information we collect

• Account information. Your email address and, if you sign in with Google, your name and profile picture as provided by Google. If you sign up with email, a password that we store only in hashed form.
• Content you provide. Product photos and links you upload, the instructions you write, regions you mark on images, and information about your business that you or the Service add to your workspace.
• Generated content. Images (and, in future, videos) the Service creates for you, and their version history.
• Usage and billing records. Credits used, generation history, and, when paid plans launch, subscription status. Card details are handled by our payment provider and never reach our servers.
• Technical data. Log data such as IP address, browser type and timestamps, used to run and secure the Service.

How we use it

• To create your account, sign you in and keep it secure.
• To generate and store the content you ask for, and to show you your history.
• To send service emails such as address confirmation and password reset. We do not send marketing email without your consent.
• To prevent abuse, enforce credit limits and fix problems.

We do not sell your personal information and we do not use it for advertising.

Google user data

If you choose "Continue with Google", we receive your name, email address and profile picture from Google. We use them only to create and sign in to your Adorn account and to show who is signed in. We do not request access to your Gmail, Drive, contacts or any other Google data. Adorn's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Service providers

We share data only with providers that help us run the Service, under agreements that limit their use of it:

• Supabase (authentication, database and file storage)
• Vercel and Railway (hosting)
• Resend (transactional email)
• AI model providers such as Anthropic and OpenAI, which process your instructions and images to produce results. We use their business APIs, which do not use your content to train their models by default.

We may also disclose information when required by law or to protect the rights and safety of our users and the Service.

Retention and deletion

We keep your account and content while your account is active. You can ask us to delete your account and its content at any time by writing to hello@adorn-ai.com; we delete it within 30 days, except where we must keep limited records by law (for example, billing records).

Your rights

Depending on where you live, you may have the right to access, correct, export or delete your personal information, and to object to or restrict certain processing. To make a request, contact us at the address above. You may also complain to your local data protection authority.

Security

Data is encrypted in transit, files are kept in private storage, and access is limited to what each part of the Service needs. No system is perfectly secure, so we cannot guarantee absolute security.

Children

The Service is for businesses and is not directed to children under 16. We do not knowingly collect their personal information.

Changes

We may update this policy. If the changes are significant, we will tell you by email or in the app before they take effect.